If your debit card is lost, stolen, being misused or retained by an ABM, call us immediately at 1-800-361-0070.
If you’re abroad, you can reach us at 514-281-3159. We accept collect calls.
Not able to call us right now?
Immediately lock your debit card to avoid fraudulent transactions. Here’s how:
From your web browser:
From the National Bank app:
Need help from abroad?
If the loss of your cards is causing you financial difficulties, you can contact the government of Canada’s emergency consular assistance.