Help Centre
How to activate my new National Bank Mastercard credit card?
You must activate your new National Bank Mastercard credit card in order to use it. Here are 3 ways to do it:
Online:
- In your online bank, select the credit card account that you want to activate.
- Click Activate my card in the dedicated banner.
- Then, follow the steps.
You can also view the step-by-step demo.
In the mobile app:
- In your National Bank mobile app, click on the credit card that you want to activate.
- Click Activate my card in the dedicated banner.
- Then, follow the steps.
You can also view the step-by-step demo.
By phone:
Call an advisor at 1-800-268-0808.
Related questions
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Can I do my banking online whenever I want? Will transactions be processed right away? Perform transactions whenever you want through your online bank and the National Bank app. -
Can I make online transactions from my external accounts? You cannot make transactions from your external accounts, but you can view your account balance and transaction history. -
How can I add an account from another bank to my online bank? Learn how to add an account from another bank. -
How can I authorize someone else to manage my account? Authorize someone to manage your account by giving them power of attorney at one of our branches. -
How can I cancel my bank account package? Contact us to cancel the banking package on your chequing account, if you have reduced your usage.
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