Help Centre
How the card works
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How can I get a refund of my travel expenses with the World Elite card? How can I get a refund of my travel expenses with the World Elite card? -
How does the extended warranty on my National Bank Mastercard work? Learn how to extend a warranty with your credit card. -
How does the online À la carte Travel agency work? Learn about the À la carte Travel agency. -
How do I close my National Bank Mastercard credit card? Close my National Bank Mastercard account. -
How do I get a joint credit card? Get a joint credit card by filling out the form or by calling us at 1-888-622-2783 -
How do I get my PIN for my new National Bank Mastercard credit card? How to create my PIN for my new credit card? -
How to activate my new National Bank Mastercard credit card? Learn how to increase or decrease your credit card credit limit. -
I have a credit balance on my National Bank Mastercard. How do I get reimbursed? Find out how to reimburse credit on my Mastercard. -
What do I do if I forgot my National Bank Mastercard credit card’s PIN? Learn how to get a new credit card PIN. -
What do I do when my National Bank Mastercard credit card expires? Learn how to get a new card when your Mastercard expires. -
What is a balance transfer? Learn about balance transfers. -
What is my National Bank Mastercard credit card for? Learn what you can do with your National Bank credit card. -
Where can I find my National Bank Mastercard credit card agreement? Découvrez comment obtenir la convention de votre carte de crédit. -
Where can I find the insurance distribution guide for my National Bank Mastercard? See your Mastercard Distribution guide and Insurance certificate. -
Where is my National Bank Mastercard credit card number? How to find my credit card number.
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