Help Centre
Transactions (payment, refund)
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Can I pay my credit card balance with my rewards points? Learn to pay your credit card with your rewards points. -
Do I need to activate Tap & Go on my Mastercard? Learn if PayPass is available on your Mastercard. -
How can I check the balance of my National Bank Mastercard credit card? Find out how to see your credit card balance. -
How can I view my National Bank Mastercard credit card statement? Find out how to see your credit card statement. -
How do I make a payment on my credit card and what are the processing times? Learn how to pay your Mastercard credit card. -
How do I perform a cash advance? Learn how to perform a cash advance with your credit card. -
How do I set up automated monthly payments with my National Bank credit card? Learn how to set up automated payments with my Mastercard. -
How do I use my National Bank Mastercard credit card's chip feature? Learn how to use your credit card chip to shop. -
How does contactless payment work? Learn how to use PayPass. -
What do I do if I made a mistake while paying my National Bank Mastercard? Learn what to do if you make a mistake when paying your Mastercard. -
What is the minimum payment for my National Bank Mastercard credit card? Learn my credit card’s minimum payment amount. -
When do I have to make my National Bank Mastercard credit card payments? Learn when credit card payments are due. -
Where is the security code or CVV on my National Bank Mastercard credit card? How to find the security code of CVV number on my credit card? -
Who will pay my credit card balance in the event of my death? Learn what happens to your balance upon your death.
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