Help centre
How do I correct a mistake I made while paying my credit card?
Contact us if you’ve made a mistake paying your National Bank credit card balance:
- Email us from your online bank.
- Call us at 1-888-622-2783.
By contacting us, we will be able to correct:
- a payment sent on the wrong or old card
- a payment that is too high or sent twice.
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How do I correct a mistake I made while paying my credit card? If you've made a mistake paying your National Bank credit card balance, call us at 1-888-622-2783. -
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How do I lower my credit card limit? To lower your National Bank credit card limit, write to us from your online bank or call us at 1-888-622-2783.
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