Help Centre

How do I request a balance transfer to my credit card?

Here's how to transfer a credit card balance from another financial institution to your National Bank credit card, from your web browser: 

  1. Sign in to your online bank.
  2. Click Overview.
  3. Select your credit card and click on the Options tab.
  4. Click Transfer under Make a balance transfer.
  5. Follow the instructions.

This feature is not available on the National Bank app.

Good to know:

Balance transfers are treated as cash advances on your card. Learn more about how cash advances work

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