Equipment financing: Updating your account information

How do I change my address for my lease? 

 

If you've moved, please contact the customer service team at 1-888-599-1966 or customerservice@equipmentfinance.nbc.ca. 

 

I have changed bank accounts. How do I ensure that payments are drawn from my new account? 

 

If you've changed your bank account, forward a void cheque from your new account, along with your lease number(s) to our Customer Service team. 

You can either fax the cheque to 800-882-0560, or email a scanned copy to customerservice@equipmentfinance.nbc.ca. 

 

Where can I send my correspondence? 

 

Send all correspondence to: 

 

National Bank Equipment Finance Inc.  

1525 Buffalo Place 

Winnipeg MB 

R3T 1L9 

Fax: 866-408-0729 

Email: 

customerservice@equipmentfinance.nbc.ca

 

Why am I receiving correspondence from National Bank Equipment Finance as opposed to the leasing company I dealt with at the start of my lease? 

 

The terms and conditions of your lease allow a leasing company to assign the lease to a third party. The administration of your lease has been assigned to National Bank Equipment Finance. For administration purposes, we'll be in touch with you throughout the duration of your lease and are available to answer questions about your current lease. If you have more leasing needs, please contact the leasing company you dealt with at the beginning of your lease.