What can I do with cheques that cannot be deposited online?

To deposit an item that cannot be deposited using the Digital deposits service, you’ll have to visit a branch or an ABM to complete your transaction.

Related questions

How do I give access to a user?

Did you know you can use your online administrator options to manage your users and their access to digital deposits? Learn more in our Business Help centre.

How long do I keep my original cheques after my deposit?

Did you know you can keep your original cheques for a period of 15 days after they’ve been digitally deposited? Learn more in our Business help cantre.

How do I use a scanner to make Digital deposits?

Discover how to use your scanner with just a few simple steps and start using direct deposit to send your funds directly into your National Bank account.

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