Business Help centre

How do I correct an error during a foreign exchange transaction?

If you make a mistake during a foreign exchange transaction, you can make your changes or corrections directly on the platform.

You can also contact your foreign exchange trader at 1-844-990-5655.

Related questions

How long does it take before I have a monetary adjustment following a cancellation or modification of a foreign exchange contract? Learn how long it takes for a monetary adjustment following a cancellation or modification of a foreign exchange contract.
Why don’t I see the rate for my contract in my foreign exchange platform? Get more information from your foreign exchange trader if your contract rate is not displayed.
In what types of situations should I talk to my trader? Discover the kinds of situations where you should consult your foreign exchange trader.
How do I correct an error during a foreign exchange transaction? Find out how you can correct an error in a foreign exchange transaction.
When will my transaction be visible on the foreign exchange platform? Your transaction will be visible on the platform as soon as its confirmed.

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