Mobile deposits and security
National Bank has online fraud prevention measures in place that
meet industry standards. In addition to taking the usual precautions,
we use various systems and methods to make sure your personal
information remains confidential when you do transactions through National
Bank online.
You’re also covered by National Bank’s Peace
of Mind guarantee1.
In the unlikely event that fraud is committed via your online bank,
any losses will be reimbursed to you in full, as long as you’re not at
fault. It’s guaranteed and it’s free!
When to dispose of paper cheques
Keep them until the date shown on the screen when your deposit is
confirmed.
Hold funds policy
The amount that you are allowed to withdraw immediately after
depositing a cheque depends on your withdrawal rating. The remaining
funds become available once your cheque clears, which can take up to
seven business days.