Help centre
How do I access my online bank after I open my account online?
Access your online bank from the moment you open your chequing or
High Interest Savings Account.
Otherwise, keep the debit card number and expiration date that
will be displayed on the confirmation screen when you open your
account, and create
your access later.
Don’t have your card number or expiration date? You’ll have to
wait to receive your debit card in the mail. For security
reasons, our customer service can’t provide these details.
Are you new to Canada?
You’ll be able to create your profile after activating your account
at one of our branches.
Related questions
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Why do I need my phone to verify my identity online? You need to use your phone to verify your identity online when you open a bank account or get one of our credit cards. -
Why doesn’t my transaction appear on the right date? If your transaction is made after 9:00 p.m. ET, on a weekend or during a holiday, it will not appear on the correct date, and will be dated the next business day. -
Why am I receiving email alerts about my bank account? Receive email alerts for your bank account when your balance falls below $100 or the pre-determined amount of your choosing. Keep an eye on your finances and avoid fees. -
Why am I receiving alerts about my National Bank credit card? Get alerts about your National Bank credit card and stay up to date about your finances. Avoid fees and late payments. -
Which transactions can I make online? Manage your finances and make your daily transactions online at any time from your online bank or National bank app.
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