Help Centre

Why am I receiving alerts about my National Bank credit card?

You can receive email alerts about your National Bank credit card when: 

  • The available credit on your card falls below $100, or the pre-determined amount of your choosing. 
  • A transaction on your card exceeds a pre-determined amount of your choosing. 
  • Your payment due date is approaching.

 

With credit card alerts you can: 

  • Stay up to date on your finances. 
  • Simplify how you manage your card. 
  • Avoid any surprises, fees and deadlines. 

 

Good to know

  • If you have a joint credit card, only the primary cardholder will receive alerts. 
  • We sometimes send alerts by text message to notify you of late payments, from 262-898 (NBC-TXT). 

 

We’re required by law to send you an email alert to inform you when the available credit on your credit card is less than $100. You don’t have to give your consent to National Bank to receive them. You can deactivate these alerts if you wish. 

 

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