I forgot the password for my online bank. What now?

Here are two ways to reset your password:

From your web browser: 

1. Go to the sign-in page. 
2. Click on Forgotten password? 
3. Follow the instructions. 

Watch our demo on how to reset the password for your online bank. 

From the National Bank app: 

1. Go to the sign-in page on the app. 
2. Click on Forgotten password? 
3. Follow the instructions. 

Watch our demo on how to reset your password from the app. 

You’ll receive a verification code the next time you sign in, even if you’ve selected the “Remember me” option.