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How is my personal information protected?

Protecting your confidential information is a priority for National Bank. The only information that National Bank provides to the Interac® sign-in service is a random number that is generated when you first use the service. Each time you use the Interac® sign-in service, this number is sent to establish a secure connection. Your personal information and banking details are never exchanged during the process. 

The Interac® sign-in service acts as an intermediary between the different online services that you access and the sign-in partners that you choose to connect with. Because the connection is made via the Interac® sign-in service none of the online services knows which sign-in partner you are using, and no sign-in partner knows which online service you are connecting to.

®Apple Pay and App Store are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor of or participant in National Bank Mobile Banking Solutions. 

TMGoogle Pay and Android are trademarks of Google LLC. The use of these trademarks is subject to Google Inc.’s authorization policy.

SecurID is a registered trademark of RSA Security Inc. Authorized user: National Bank of Canada.

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