FAQs
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How do I add a business account to my favourites?
Consult your transaction history in your online banking for business for details on your past transactions.
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How do I order cheques online for my business account?
Discover how you can order cheques online in just a few simple steps from your online banking for business.
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How do I view or request a credit reference?
Do you have questions on how view or request a credit reference from your online banking for business? Find answers in our Business Help centre.
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How do I rename a business account with an alias?
Need to rename an account with an alias from your online banking for business? Learn how in just a few steps.
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How to view my business reward points
Discover how to check the balance of your business credit card rewards points and find out how you can redeem them.
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How do I search for a transaction in an account?
Do you need to search for a transaction in an account in your online banking for business? Learn how in our Business Help centre.
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How do I get a void cheque?
Learn how to get a void cheque in online banking for business.
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List of payments received since the last account statement
Discover how to consult the payments received since your last account statement by using the search tool in online banking.
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How do I view my transactions?
Learn how to view the details of your account or credit card transactions and how to search for a transaction
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What is the difference between a business credit card account and a business credit card?
The terms “credit account” and “credit card” represent two distinct concepts within banking.
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How to claim business rewards
Learn how to check your points balance and redeem rewards with your business credit card.
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How do I view my account or credit card online?
Cannot see your account or your credit card in online banking for business? Learn why in our Business Help centre.
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Export transactions to my accounting software
Learn how to export your transactions to your accounting software from online banking for business.
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What is my line of credit balance?
The balance displayed when you consult your line of credit represents the amount used in your online banking for business.
More questions by subcategory
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Payments and transfers
Do you have questions about payments and transfers in online banking for business? Find answers in our Business Help centre.
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Reports and statements
Do you have questions about reports and statements in our online banking services for businesses? Find answers in our Business Help centre.
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Foreign exchange
Do you have questions about foreign exchange and the international solutions available to you? Find answers in our Business Help centre.
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Digital deposits
Do you have questions about digital deposits in our online banking services for businesses? Find answers in our Business Help centre.
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Interac e-Transfer®
Do you have questions about Interac e-Transfer? Find answers in our Business Help centre.
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File transfers and download reports
The Business Help centre can help answer any questions about the transfer of files and download of reports in online banking for business
