FAQs
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How do I add a business account to my favourites?
Consult your transaction history in your online banking for business for details on your past transactions.
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How do I order cheques online for my business account?
Discover how you can order cheques online in just a few simple steps from your online banking for business.
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How do I rename a business account with an alias?
Need to rename an account with an alias from your online banking for business? Learn how in just a few steps.
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How do I view or request a credit reference?
Do you have questions on how view or request a credit reference from your online banking for business? Find answers in our Business Help centre.
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How do I search for a transaction in an account?
Do you need to search for a transaction in an account in your online banking for business? Learn how in our Business Help centre.
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How do I get a void cheque?
Learn how to get a void cheque in online banking for business.
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How to view my business reward points
Discover how to check the balance of your business credit card rewards points and find out how you can redeem them.
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List of payments received since the last account statement
Discover how to consult the payments received since your last account statement by using the search tool in online banking.
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How to claim business rewards
Learn how to check your points balance and redeem rewards with your business credit card.
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What is the difference between a business credit card account and a business credit card?
The terms “credit account” and “credit card” represent two distinct concepts within banking.
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How do I view my transactions?
Learn how to view the details of your account or credit card transactions and how to search for a transaction
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How do I view my account or credit card online?
Cannot see your account or your credit card in online banking for business? Learn why in our Business Help centre.
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What is my line of credit balance?
The balance displayed when you consult your line of credit represents the amount used in your online banking for business.
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Export transactions to my accounting software
Learn how to export your transactions to your accounting software from online banking for business.
More questions by subcategory
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Payments and transfers
Do you have questions about payments and transfers in online banking for business? Find answers in our Business Help centre.
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Reports and statements
Do you have questions about reports and statements in our online banking services for businesses? Find answers in our Business Help centre.
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Foreign exchange
Do you have questions about foreign exchange and the international solutions available to you? Find answers in our Business Help centre.
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Digital deposits
Do you have questions about digital deposits in our online banking services for businesses? Find answers in our Business Help centre.
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Interac e-Transfer®
Do you have questions about Interac e-Transfer? Find answers in our Business Help centre.
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File transfers and download reports
The Business Help centre can help answer any questions about the transfer of files and download of reports in online banking for business
