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Services offered by your online services

Find your favourite features and discover new ones.

Your online bank is changing and getting a makeover. The vast majority of services available on the first version of your online account are now offered on our new platform. We’ve also developed new features to make your life easier. 

On this page

New online bank

New features

Easier sign in

You no longer need your debit card! Connect directly using your email address.

More legible preview

Directly view account balances with recent activity.

Your accounts at a glance

Verify the status of your accounts and cards, including those held at other financial institutions.

Credit card balance sheet 

Check out the balance and credit card information for products you own.

Mastercard application

Apply for your Mastercard credit card online. Get a response in less than five minutes.

Categorize your transactions

Get a clear picture of your expenses, now categorized.

Repayment with reward points

Repay your credit card balance with rewards points in your client centre.

Paying bills

Pay your bills online, avoiding delays, rain checks and forgetfulness.

Mortgage loans

Make a mortgage payment in seconds.

Mastercard transactions

View a complete list of recent transactions, including those pending approval.

Simplified supplier search

Quickly find the suppliers to whom your bills must be paid.

Management of limit (debit card)

Personalize your withdrawal limit and set different limits within Canada or internationally.

Interac transfer

You can now insert special characters (accents, points, etc.) in the secret questions and answers of your Interac transfers.


Sign in to various government sites from your client centre, including to complete your tax returns.

Available in 2019

Mortgage loans – Option of choosing another NBC account for a prepayment

Make a payment before the end date of your loan term from a National Bank account other than the one you usually use.

Application – Personal loan, personal line of credit, RRSP loan, All-In-One

Apply for a personal loan, personal line of credit or RRSP loan online.

Brokerage account opening

Open a direct brokerage account directly from your online bank.

Change to investor profile

Change your investor profile directly from your online bank.

Purchase, sale and exchange of mutual funds

Buy, sell and exchange mutual funds directly from your online bank.

Contribute to a TFSA or RRSP

Contribute to your TFSA or RRSP in just a few clicks.

Loan – Payment of a personal loan

Manage your personal loans easily by making your payments online.

Loan – Payment of a personal loan

Manage your personal loans easily by making your payments online.

New periodic purchases (Systematic savings)

Set up regular transfers to your funds.

Mobile app (iOS and Android)

New features

Email sign in

Access your online bank quickly using your email address.

Available in 2019

Loan – Payment of a personal loan

Manage your personal loans easily by making your payments online.

View cheques issued

View images of cheques deposited in your online bank account. Only accounts with chequing privileges offer this feature (Chequing, All-In-One, Strategist/Natcan Strategist, US $ Progress, Personal Line of Credit, CDN $ Progress*, Multi-Transaction* and Crescendo accounts).

*These accounts are no longer available but remain active for existing holders.


Currency order (mobile only)

Order foreign currency directly from your online bank. 

Little details that matter

Legal notes

® Adobe is a registered trademark of Adobe Systems Incorporated.

® Reader is a registered trademark of Adobe Systems Incorporated.

® INTERAC, INTERAC e-Transfer is a registered trademark of Interac Inc. Used under license.

TM iPad Pro is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.

TM Android is a trademark of Google Inc. The use of this trademark is subject to Google’s authorization policy.


Find the answer in the My online bank FAQ.

Frequently Asked Questions
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