Features of your online banking services
Check out changes and new features related to your online bank and the National Bank app.
Ask our virtual assistant
Need help using our online services? Ask our virtual assistant! Available 24/7 to help you send a transfer, pay a bill and much more.1
Sign in to your online bank:
Click the speech bubble in the bottom-right corner of your screen
Write your question in the window that opens, or click one of the suggested topics
Follow the virtual assistant's instructions
The virtual assistant is not available on Microsoft Internet Explorer 11. Use another browser, such as Firefox or Google Chrome.
Dual authentication means sending you a verification code by email or text when you sign in to your online bank. This is an additional security measure offered by National Bank to help protect you against fraud.
Canada Revenue Agency direct deposit
Receive emergency benefits and other Canada Revenue Agency deposits faster by signing up for direct deposit from your online bank or National Bank app:
- Click Products and services in the left menu, then click Direct deposit - CRA
- Select the account into which you want your funds deposited
- And follow the steps!
Still not on the latest version of your online bank?
Little details that matter
® Adobe is a registered trademark of Adobe Systems Incorporated.
® Reader is a registered trademark of Adobe Systems Incorporated.
® The Interac and Interac e-Transfer are registered trademarks of Interac Corp. Used under licence.
TM iPad Pro is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant of National Bank Mobile Banking Solutions.
TM Android is a trademark of Google Inc. The use of this trademark is subject to Google’s authorization policy.