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Which assistance services are offered with mortgage loan insurance?

Mortgage loan insurance includes access to assistance services that will support you and your loved ones on a day-to-day basis.

To use the service, call 1-855-484‑8358 between 9:00 a.m. and 8:00 p.m., any day of the week.

Learn more about mortgage loan insurance.

Assistance service Availability Services offered
Quality of Life Concierge Service
Included with life insurance
  • Referrals to nutritionists and other health care practitioners (e.g. massage therapists) as well as parental support and event planning services.
Health Care Concierge Service
Included with disability and critical illness insurance
  • Information on healthcare resources (e.g., clinics) and adapted transport. Also provides resources for caregivers.
  • Information on tax deduction and credit programs
Second medical opinion
Included with disability and critical illness insurance
  • Second medical opinion from a specialist on a medical diagnosis
  • Concierge service to arrange your travel, accommodations and appointments if you are receiving treatment abroad
Home care
Included with critical illness insurance
  • Up to nine hours of professional home care
Assistance following death
Included with life insurance
  • Provides assistance to the family of the deceased

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