Help centre
How to avoid frauds and scams
Here are some tools to help you protect yourself from fraud:
- Consult our ABCs of security
- Read our articles on online safety.
- Subscribe to SECURIZONE® for more tools and assistance in case of fraud.
Legal disclaimers
®SECURIZONE is a registered trademark of National Bank of Canada used by NBC Assistance.
Related questions
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I lost my cell phone. What now? Lost your cell phone? Follow these simple steps to secure your account and deactivate mobile payments. -
I’ve lost my debit card. What now? Was your debit card lost or stolen? Lock it online to avoid any fraudulent transactions and contact us to replace it. -
I’ve lost my ID. What now? Lost your ID? Quickly secure your banking file against identity theft by calling us at 1-800-361-0070. -
My National Bank Mastercard credit card is lost or has been stolen. What now? Has your credit card been lost or stolen? Quickly lock and replace it, here or abroad, from your online bank or the National Bank app. -
Where is the security code on my credit card? Find your 3-digit security code on the back of your credit card to confirm your online purchases.
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