Quickly contact your service provider to deactivate your cell phone.
We also advise that you quickly deactivate your Apple Pay® or Google Pay® features.
We recommend that you also change
the password to your online bank and National Bank app as a
In the event of fraud in your online bank or National Bank app,
you’ll be fully reimbursed if you’re not at fault and you’ve taken the
necessary steps to protect your transactions. It's free, and it's our
guarantee¹ to help give you peace of
Want to know more about simple ways you can protect yourself? Check out our ABCs of security.