Why should you get travel insurance?
Travel notification
A must when travelling abroad
Why do I need a travel notification?
Setting up a travel notification when you travel abroad helps strengthen the security of your accounts and prevent fraud. You can set up a notification online. It’s quick and easy!
Your travel notification tells us:
- The dates you’ll be abroad
- The countries you plan to visit
- The cards you intend to use
Set up a travel notification
From your app:
Expand the left menu and select Banking services.
Click Travel notification.
Click Add a trip and follow the instructions.
From your online bank:
Click Products and services in the left menu.
Scroll down and click Travel.
Under Travel notifications, click Add and follow the instructions.
Contact us while travelling
There are different ways to reach us while travelling.
By email:
- From your online bank or app, under Help & Contact
- By Messenger
By phone:
- Toll free at 1-888-835-6281 (Canada and USA)
- Collect at 514-844-8026 (abroad)
Practical tip
Change your purchase and withdrawal limits for your debit card from your online bank:
- From My Profile, select the Preferences tab.
- Click Limits on my Client Card.
- Determine the amounts for withdrawals and purchases in Canada and internationally.
Simple and effective tools to use while travelling
Tip!
For assistance with a glitch while travelling, check out the Securizone® 2.0 plan.
