To send and manage an Interac e-Transfer® from your Internet Banking Solutions for Businesses, verify that you have:

• Access to payments in your transactional permissions.
  
• Confirmation that an administrator has consented to the use of Interac e-Transfer. Consent may be given from Internet Banking Solutions for Businesses.
  

To add an Interac e-Transfer® recipient:

1. Sign in to Internet Banking Solutions for Businesses.
   
2. In the left menu under Transfer of funds, click Manage beneficiaries.
   
3. Click Add biller/beneficiary.
   
4. Select Interac e-Transfer recipient.
   
5. Choose the recipient type, then fill in the fields. Verify that you entered the information correctly.
   
6. Select whether you want to send the notification by email or text message.
   
7. Write a security question that only the recipient can answer: 
   
   • The security question must be between 1 and 40 alphanumeric characters, and may contain special characters such as : " ! @ /; , '= $ ^? : * () – “.
     
   • The security answer must be between 3 to 25 alphanumeric characters.
     
8. Click Confirm.
   

To send an Interac e-Transfer®:

1. Sign in to Internet Banking Solutions for Businesses.
   
2. In the left menu under Transfer of funds, click Interac e-Transfer®.
   
3. If this is your first transfer, you will need to provide your consent.
   
4. Select the account from which you want to make the transfer.
   
5. Select the Recipient.
   
6. Enter the Amount you want to send.
   
7. Select the Transfer date.
   
8. Click Continue.
   
9. Check the box for verification and confirmation.
   
10. Click Confirm.
    

To access, modify, delete or cancel an Interac e-Transfer®:

1. Sign in to Internet Banking Solutions for Businesses.
   
2. In the left menu under Accounts and transactions, click Transaction update.
   
3. Select Interac e-Transfer® from the dropdown menu.
   
4. Select the transfer you want to view. Then select the respective action to the right of the transfer (delete or edit).
   
5. Click Confirm.
   

Good to know

• You can only modify or delete transfers that are pending (post-dated) or require a signature.
  
• You can only cancel a transfer before the funds have been deposited by the recipient.
  
• If the transfer has not yet been accepted, you can send a reminder to notify the recipient that an Interac e-Transfer® has been sent to them.
  
• You can send a maximum of $25,000 per day, and $100,000 per week with Interac e-Transfer.
  
• You can send an Interac e-Transfer 24/7.
  
• The recipient has 30 days to accept a transfer, after which time, they will no longer be able to accept the funds and you will be able to re-deposit the money back into your account.
  

For more details, consult the Fee Guide - Banking Services for Businesses.