How do I send or manage an Interac e-Transfer?
To send and manage an Interac e-Transfer® from your online banking for business, verify that you have:
- Access to payments in your transactional permissions.
- Confirmation that an administrator has consented to the use of Interac e-Transfer. Consent may be given from online banking for business.
To add an Interac e-Transfer® recipient :
- Sign in to online banking for business.
- In the left menu under Transfer of funds, click Manage beneficiaries.
- Click Add biller/beneficiary.
- Select Interac e-Transfer recipient.
- Choose the recipient type, then fill in the fields. Verify that you entered the information correctly.
- Select whether you want to send the notification by email or text message.
- Write a security question that only the recipient can answer :
- The security question must be between 1 and 40 alphanumeric characters, and may contain special characters such as : " ! @ /; , '= $ ^? : * () – “.
- The security answer must be between 3 to 25 alphanumeric characters.
- The security question must be between 1 and 40 alphanumeric characters, and may contain special characters such as : " ! @ /; , '= $ ^? : * () – “.
- Click Confirm.
To send an Interac e-Transfer® :
- Sign in to online banking for business.
- In the left menu under Transfer of funds, click Interac e-Transfer®.
- If this is your first transfer, you will need to provide your consent.
- Select the account from which you want to make the transfer.
- Select the Recipient.
- Enter the Amount you want to send.
- Select the Transfer date.
- Click Continue.
- Check the box for verification and confirmation.
- Click Confirm.
To access, modify, delete or cancel an Interac e-Transfer® :
- Sign in to online banking for business.
- In the left menu under Accounts and transactions, click Transaction update.
- Select Interac e-Transfer® from the dropdown menu.
- Select the transfer you want to view. Then select the respective action to the right of the transfer (delete or edit).
- Click Confirm.
Good to know
- You can only modify or delete transfers that are pending (post-dated) or require a signature.
- You can only cancel a transfer before the funds have been deposited by the recipient.
- If the transfer has not yet been accepted, you can send a reminder to notify the recipient that an Interac e-Transfer® has been sent to them.
- You can send a maximum of $25,000 per day, and $100,000 per week with Interac e-Transfer.
- You can send an Interac e-Transfer 24/7.
- The recipient has 30 days to accept a transfer, after which time, they will no longer be able to accept the funds and you will be able to re-deposit the money back into your account.
For more details, consult the Fee Guide - Banking Services for Businesses.