To remove all of a user’s roles and account groups from Internet Banking Solutions for Businesses, make sure you have:

• The Manage users permission and the associated right to View
• The Manage permissions permission and the associated rights to View, Create and Edit
• The Manage legal entities permission and the associated right to View
• The Manage account groups permission and the associated right to View
• The Manage job roles permission and the associated right to View
• The Manage self-approved permissions permission and the associated right to View

Then follow these steps:

1. Sign in to Internet Banking Solutions for Businesses.
   
2. In the left menu under Administration, click Manage access.
   
3. Select the tab Users and permissions.
   
4. Enter the name, family name or user code in the search bar, then select a user.
   
5. Click Change permissions, then Remove all permissions.
   
6. Click Remove.
   

Good to know

• A user without an assigned role will see a Permissions required message when they try to access their online account.
  
• By removing all of a user’s roles, you will also be removing the account groups assigned to the user.
  
• Other transaction-related permissions remain assigned to the user.