To delete a user from your online banking for business, make sure you have: 

 

• The Delete access permission and the associated right to View
• The Manage users permission and the associated right to View
• The Manage permissions permission and the associated right to View
• The Manage job roles permission and the associated right to View
• The Manage account groups permission and the associated right to View
• The Manage legal entities permission and the associated right to View
• The Manage self-approved permissions permission and the associated right to View

 

Then follow these steps:

1. Sign in to online banking for business.    
   
2. From the home page under Administration, click Manage access. 
   
3. Select the Users and permissions tab. 
   
4. Enter the user’s name, family name or user code in the search bar, then select the user. 
   
5. Click Change permissions.  
   
6. Click Delete.  
   
7. Read the warning message and check the box I understand that this action is irreversible.  
   
8. If you wish, you can enter the reason for the deletion. Note that this reason is recorded in National bank's systems for reference purposes only.  
   
9. Click Delete.  
   
10. A message indicating that the request is being processed will be displayed. You can perform other tasks in the meantime. You will be notified when the user is deleted. 
    

Good to know 

• The name of the deleted user remains visible in the list of users. However, the user's Deleted status is indicated in their profile details. 
  
• Deleting a user is irreversible.  
  
• The SecurID token of a deleted user automatically becomes available. You can therefore assign it to another user.