Help Centre

I’m unable to make a transfer or pay a bill. What now?

If you’re having trouble making a transaction online, here’s what you need to do:

 

From your web browser:

 

From the app:

  • Make sure to update the app to its latest version. 
  • Uninstall the app, restart your device, then reinstall the app.
  • Try signing in and making a transaction from the web browser on your device.

 

Still having problems? Call us at 1-888-835-6281 to reach our customer support.

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