Help centre

How do I cancel a cheque that hasn’t been deposited yet?

Here’s how to cancel a cheque or a series of cheques that haven’t been deposited yet from your web browser:

  1. Sign in to your online bank.
  2. Click on Products and services in the left menu.
  3. Under Edit or delete an upcoming transaction, select Start.
  4. Follow the instructions.

This feature isn’t available on the National Bank app.

Good to know:

  • You’ll be charged between $16 to $30 for this transaction. Make sure you have at least this amount in your account, otherwise we won’t be able to complete your request.
  • Does your cheque have to be cashed that same day? Call us immediately at 1-888-835-6281.
  • Cancelling a payment doesn’t end your contract with a provider. Contact your provider if you need to terminate your agreement.
  • A stop payment on a cheque remains in effect for a maximum of 6 months following the date of the cheque.

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