Help centre
Use the search bar to write keywords without giving out any of your personal information.
How can I stay up to date with the latest fraud prevention tips?
The Canadian Bankers Association (CBA) publishes a monthly newsletter on fraud prevention, including its latest tips. To subscribe to this newsletter, go to the CBA website, scroll to the bottom of the home page, and click Choose a newsletter. Select Consumer Fraud Prevention Tips in the drop-down menu and enter your email address.
You can also visit the Canadian Anti-Fraud Centre website for more information about fraud and identity theft.
Visit our Fraud
prevention section for practical tips and tools.
Related questions
-
I lost my cell phone. What now? Lost your cell phone? Follow these simple steps to secure your account and deactivate mobile payments. -
I’ve lost my debit card. What now? Was your debit card lost or stolen? Lock it online to avoid any fraudulent transactions and contact us to replace it. -
I’ve lost my ID. What now? Lost your ID? Quickly secure your banking file against identity theft by calling us at 1-800-361-0070. -
My National Bank Mastercard credit card is lost or has been stolen. What now? Has your credit card been lost or stolen? Quickly lock and replace it, here or abroad, from your online bank or the National Bank app. -
Where is the security code on my credit card? Find your 3-digit security code on the back of your credit card to confirm your online purchases.
Chat with our virtual assistant
Ask a question for immediate answers to your questions, available 24/7