How do I upload a file?

To upload a file in online banking for business, make sure you have a job role with the required rights and permissions, as well as a group of accounts that includes the identifiers associated with the product.
 

Important

The Payment - File option and the Electronic File Transfer (EFT) permissions require approval.
 

To upload a file:

1. Sign in to online banking for business.
2. In the left menu under Transfer of funds, click File transfer.
3. Click the Upload button.
4. Select the product associated with the file you want to upload. The products displayed are those for which the user has the required permissions. Only one product can be selected at a time.
5. Select the Click to upload link at the bottom of the window to drop the file.
6. Locate and select the file you want to upload. You must select one file at a time.
   • The maximum file size is 15 MB.
   • The file must be in (.txt) format.
7. Click Confirm.
8. The File transfer & Payment - File option product requires approval.

Watch our demo to learn how to upload a file and manage batches.

Good to know

• You can only upload one file at a time. 
• You cannot upload a file in ZIP format or a concatenated file.