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Answer Bank

During this exceptional situation, National Bank is here to answer your questions.

See our answers


Answer Bank: Your questions about economic trends

How is the economy doing, and what can we anticipate in the months ahead? What is the outlook for jobs at the moment? And how will the crisis affect the price of consumer goods? Our experts Matthieu Arseneau, Deputy Chief Economist at National Bank and Angela Dangelo, VP Training & Client Experience at National Bank Financial will answer your questions during our Facebook Live this Thursday, June 4, at 2 p.m. (ET).

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We’re here to answer your questions

What should I do with my Canada Emergency Student Benefit (CESB/CERB)?

The best option is to deposit the funds in an emergency account for a rainy day instead of rushing to repay your student loans. Note that the amount you receive is taxable.

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Can I withdraw from my RRSP or TFSA to make ends meet?

Review your budget before reaching for your investments. Eliminate any unnecessary expenses and suspend pre-authorized debits that can be temporarily postponed. 

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What is the impact of COVID-19 on your retirement?

Whether you’re preparing for your retirement, already enjoying it, or establishing more of a long-term plan, here’s some sound advice to help you get through these unprecedented times.

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Consult our support measures and most recent updates on the situation

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Listen to our experts

Answer Bank: Managing your budget

How to create a personal, family or student budget during the crisis? What does it mean to have good financial habits?  Listen to our experts discuss the issue: Tony Scalia, Vice-President Investment at National Bank, and Nathalie Rathle, Manager Financial Planner at National Bank.

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Budgeting: everything you need to know

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Investments and retirement: everything you need to know

Answer Bank: Your investments and retirement

Full video

What to do about fluctuating markets? What will be the impact on investments and retirement? Listen to our experts discuss the issue: Denis Gauthier, Senior Vice-President, National Manager at National Bank Financial - Wealth Management, and Annamaria Testani, Vice-President, National Sales at National Bank Investments 

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Buying a home: everything you need to know

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Answer Bank: Your questions about mortgages

Full video

How are mortgage rates evolving in the current situation? Should I choose a fixed or variable rate? Is it better to buy a new home? When should I renew my mortgage?

Listen to our experts discuss the issue: Vincent Filion, Senior Director, User Experience Strategy, Product Ownership & End to End Process, and Myriam Fréchette, Mortgage Development Manager, at National Bank.

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Learn to manage your debt 

The best practices for managing financial health

COVID-19: The best practices for managing financial health

Managing your personal finances during a crisis can be challenging. Even if self-isolation allows you to limit your daily expenses, you still have fixed expenses to pay off.

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How to pay off debt

Credit card, line of credit, car loan, student loan: all debts must be repaid, some quicker than others.

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Tips for reducing debt

People often go into debt because of a lack of knowledge in how to balance their budget. To better equip yourself, here are eight tips to help you reduce your debt.

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Make your transactions online

Send an Interac e-Transfer®

Learn how to add a recipient and send an Interac e-Transfer® from your online bank.

See demo

Request a stop payment

Follow the steps to request a stop payment from your online bank.

See steps

Stop a systematic savings plan

Learn how to stop or modify a systematic savings plan toward your NATgo® account from your online bank.

See steps


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