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COVID-19: What are the call centre business hours?

Our call centre business hours are as follows:

  • For mortgage or personal loan questions, you can reach us Monday to Friday from 8 a.m. to 9 p.m. (ET) and Saturday and Sunday from 9 a.m. to 5 p.m. (ET).
  • For all other questions, you can reach us Monday to Friday from 7 a.m. to 10 p.m. (ET) and Saturday and Sunday from 8 a.m. to 8 p.m. (ET).

Please note that due to the pandemic, our phone wait times are longer than usual.

Find out how to reach us faster for answers to your questions.

Legal disclaimers

®Interac e-Transfer and Interac are registered trademarks of Interac Corp. used under license

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